Get in touch

555-555-5555

mymail@mailservice.com

Commercial Cleaning Services.

Rapid is a leading commercial cleaning company, working with 400+ organisations to provide an excellent cleaning service at a competitive price.

Our mission is to provide an unrivalled, fully-managed cleaning service, delivered by a motivated team of people who strive to continually improve.

✔ Local Operations Team

✔ Eco-friendly options

✔ Monthly cleaning audits

✔ FREE quote available

Online Quote Request

Work For Us

Get in touch

Looking for a job? Click here

Contact Us

New to Rapid Clean.

Our fully managed cleaning service can commence as soon as you choose Rapid Clean as your service provider. You'll be kept up-to-date with preparations for the hand over from the outgoing contractor (if relevant) and our Operations team will be introduced to you during a walk-thru with our sales person.

Your assigned Contracts Manager will commit to being on-site frequently during the first few weeks of your new contract. Additionally, we book a formal audit at the end of the first month to make sure that the transition has been smooth and to discuss any areas that may require fine-tuning.

Maintaining High Standards.

The role of our Contracts Manager is to make sure that your cleaning contract is running smoothly and that we are delivering a reliable and professional cleaning service.

Part of this service is to carry out regular cleaning audits, where the Contracts Manager inspects the site to ensure that the cleaning has been carried out to a high standard, noting any necessary improvements.

We have an online auditing system called Cleanlink, that enables the Contracts Manager to audit the complete cleaning schedule on an iPad, sending the results through to the customer as well as head office, with an action plan.

On-going Training.

A number of new contracts are ‘relevant transfers’ under the Transfer of Undertakings (Protection of Employment) Regulations 2006. However in our experience, not all staff transfer across to us and we are able to draw on our pool of local labour, or advertise for suitable cleaning staff.

The Contracts Manager introduces the cleaning schedule to all staff members to make sure that your cleaning requirements are fully understood. Training of new staff takes place on site and all cleaning operatives receive full induction training, irrespective of experience.

We regularly monitor and assess the standard of work delivered by the cleaning operatives and any re-training required is provided by either the Site Supervisor, Contracts Manager or Operations Manager.

Support & Communication.

As well as regular quality audits, we provide a daily communication log book which is left on site for you to communicate directly with cleaning staff. This is especially useful if the cleaning is performed outside of working hours. Communication is a two way process; the log book also allows our cleaners to let you know about anything which may need to be brought to your attention.

Our operations team is supported by a strong head office team that provides customers with additional support when needed. Every cleaning audit is received by our Customers Services department who ensures that any issues are resolved appropriately, keeping the customer up to date at all times.

A cloud-based help-desk assists in our mission to respond to all communication as quickly and efficiently as possible. It enables us to create (either manually or automatically) ‘tickets’ that are assigned to the relevant operations team. Customers can email their query to support@rapidclean.freshdesk.com and all parties are able to see the timeline and how feedback will be actioned. A ticket remains open until you are happy.

Our customer service line is available 7 days a week.

Our Commitment to Your Business.

1

Fully managed service

A good management team alongside efficient systems and procedures, ensures that our customers can concentrate on running their business, while we look after the cleaning.

2

Motivated cleaning team

A hard-working, efficient and motivated cleaning team is vital to providing a great service. With over 1200 cleaning operatives, we aim to ensure that every employee feels valued. Our Rapid Superstar Awards is a highlight of the quarter.

3

Continual improvement

We are committed to making continual improvements to our business, to ensure that our customers are offered the very best, most up to date, cleaning service possible.

Rapid Quote Request

Our Values.

Focused.

Doing fewer things to an excellent standard.

Honourable.

Acting with integrity, honesty, and empathy.

Respectful.

Everyone is equally valued, we empower others.

Passionate.

Proud of what we do and the difference that it makes.

Frequently Asked Questions

What services does your commercial cleaning company provide?

Our commercial cleaning company offers a wide range of services including office cleaning, floor care (such as carpet cleaning and hard floor maintenance), window cleaning, restroom sanitisation, rubbish removal, and general janitorial services. We also clean car showrooms, warehouses and factories.
How experienced are your cleaning staff? Are they trained and certified?

Our cleaning staff are highly experienced and undergo rigorous training to ensure they meet industry standards. They are trained in the latest cleaning techniques and have certifications in areas such as chemical handling, safety protocols, and equipment operation.
Is your commercial cleaning company licensed and insured?

Yes, we are a licensed and insured commercial cleaning company. We prioritise the safety and security of our clients' properties, and our insurance coverage provides protection against any unforeseen incidents or damages.
How often can we schedule cleaning services? Is there a minimum requirement?

We offer flexible scheduling options tailored to meet the specific needs of our clients (from 10 hours per week minimum). Whether you require daily or weekly cleaning services, we can accommodate your preferences.
What are the pricing options for your commercial cleaning services? Do you offer customisable packages?

Our pricing is competitive and based on factors such as the size of the facility, the scope of services required, and the frequency of cleaning. We offer customisable packages to meet your budget and cleaning specifications. Our team will work closely with you to determine the most cost-effective solution for your business.
Can your company accommodate specific cleaning needs or specialist cleaning requirements?

Yes, we understand that each business has unique cleaning needs. Our company is equipped to handle specialist cleaning requirements such as medical facility cleaning, industrial cleaning, or post-construction cleaning. We are flexible and can adapt our services to suit your specific needs.
What kind of cleaning products and equipment does your company use? Are they environmentally friendly?

We prioritise the use of environmentally friendly cleaning products and equipment. Our cleaning solutions are chosen to minimise the impact on the environment while maintaining high standards of cleanliness and hygiene. We strive to use eco-friendly, non-toxic products that are safe for both your employees and the environment.
How do you ensure the security and confidentiality of our premises during cleaning?

We understand the importance of maintaining security and confidentiality. Our cleaning staff is trained to respect client privacy and follow strict protocols to ensure the security of your premises. We can sign non-disclosure agreements if necessary and take appropriate measures to safeguard your sensitive information.
What measures does your commercial cleaning company take to maintain quality control and customer satisfaction?

We have a comprehensive quality control process in place to ensure consistent service and customer satisfaction. This includes regular inspections, performance evaluations, and communication channels to address any concerns or feedback promptly. We value your input and strive to exceed your expectations.
Do you have any references or testimonials from your current clients that we can review?

Absolutely! We have a list of testimonials from our satisfied clients here and references upon request that we would be happy to share with you. These testimonials reflect our commitment to delivering high-quality cleaning services and maintaining long-term relationships with our clients.

Quote Request

“No cleaning company will get it right immediately but in Rapid we found one that is willing to persevere and try to understand how we at Bristol Grammar School work. I can now honestly say that Rapid has got it right and are providing an excellent service for us.”