Happy Employees Equals Happy Customers

Suzanne Whitton • January 10, 2022

Employee Survey Results

Happy Employees Equals Happy Customers

As an organisation we are passionate about providing customers with a team of cleaners who are committed to the organisation and therefore want to provide a great service. Our reasoning? A happy team = happy customers.


How do we know if our cleaners are happy?


Earlier this year, we sent out a comprehensive survey to all of our cleaners, asking them for feedback on many aspects of their working role. We were delighted to receive feedback from over 200 team members, providing us with a good overview on how we are doing as an employer.


We thought it would be helpful for both current and potential employees/customers, to see some of that feedback.


A pie chart that says i am satisfied working for rapid clean
A pie chart that says i feel i am part of a motivated team
A pie chart that says my job gives me the flexibility to meet the needs of my personal life
A pie chart that says i feel i am making a difference
A pie chart shows the percentage of people who feel appreciated for the work they do.
A pie chart shows that rapid clean takes adequate action to promote wellness
A pie chart that says i would recommend rapid clean to family and friends
A pie chart that says i am satisfied with the level of training rapid clean offers
A pie chart shows that it is easy to get help from my manager when i need it
A pie chart shows that i receive constructive performance feedback from my manager
A pie chart showing the opinions of a manager


94% of Rapid cleaners are satisfied in their work


In addition, over 90% feel that they are part of a motivated team - something that as an organisation we have always strived to achieve. We were delighted to see these results!


Of course there is room for improvement and as a progressive company, we are continually looking for ways to do that. Employees were encouraged to leave further comments and suggestions, all of which have been read by our HR department. During the first quarter of this year, we will be looking closely at all of the results, making concrete plans on how to move forward and make Rapid Clean an even better company to work for.

Thank you to everyone who took the time to share their experiences of working for Rapid Clean. Below are just a few of the many positive comments that we received...


  • The management team is happy and supportive when you contact them they are there for you despite what they may be dealing with behind the scenes

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  • I feel very motivated and confident working for a strong , reliable company.

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  • Happy Employees Equals Happy Customers 1

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  • A fulfilling job with appreciation from the managers and bosses.

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  • A white card with a quote on it on a red background.

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  • I have been working for this company for a long time.

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